Privacy Policy

Effective Date: December 2024
Last Updated: December 2024

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase services.

1. Information We Collect

We collect personal and transactional information to provide and improve our services.

1.1. Personal Information You Provide

When you make a purchase: Your name, billing and shipping address, phone number, email address, and payment details.
When you create an account: Login credentials and account preferences.
When you contact us: Information you share in inquiries.

1.2. Automatically Collected Information

WooCommerce Data: Information about items in your cart, purchase history, and account activity.
Device Data: IP address, browser type, operating system, and browsing behavior on our site.

1.3. Cookies and Tracking

WooCommerce uses cookies to:

Keep track of your cart.
Remember your account details during checkout.
Ensure a smooth shopping experience.

You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including sending order confirmations and shipping updates.
Create and manage your account.
Respond to your inquiries and provide customer support.
Send promotional emails and updates (with your consent).
Improve website functionality and shopping experience.

3. Sharing Your Information

We only share your information as necessary:

Payment Processors: Your payment details are securely processed by trusted third-party providers (e.g., Stripe, PayPal). We do not store payment details on our servers.
Shipping Providers: To deliver your orders.
Plugins/Extensions: WooCommerce extensions we use to enhance functionality may access your data (e.g., email marketing tools or analytics services).
Legal Compliance: To meet legal obligations or protect our rights.

4. Payment Information

All payment transactions are processed securely through WooCommerce-compatible payment gateways like Stripe or PayPal. We do not store your payment details. The payment processors may collect and store your information in accordance with their privacy policies.

5. How We Protect Your Information

We implement robust measures to protect your data, including:

SSL encryption to secure data during transmission.
Secure storage of your personal data on trusted servers.
Limited access to sensitive information to authorized personnel only.

6. Your Rights

As a user of our website, you have rights under applicable privacy laws:

Access Your Data: Request a copy of the personal data we hold about you.
Correct Your Data: Update or correct inaccuracies in your information.
Delete Your Data: Request deletion of your account or personal data (except when required for legal or transactional purposes).
Opt-Out: Manage your email preferences and unsubscribe from marketing emails.

To exercise these rights, please contact us at [Insert Contact Email].

7. WooCommerce-Specific Policies

WooCommerce uses cookies to manage your shopping cart and store transactional data temporarily. The following cookies may be used:

woocommerce_cart_hash and woocommerce_items_in_cart: To remember the contents of your cart.
wp_woocommerce_session_#: Contains a unique code for your cart information.

Cookies do not store personal information and are essential for a smooth shopping experience.

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy practices, so please review their policies.

9. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided personal information, contact us immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here, with the “Last Updated” date revised.

11. Contact Us

If you have questions about our Privacy Policy or need assistance, please contact us:
Email: mandy@mandyramsey.com